Shipping policy
1. Chinese buyers: Neena's Shop in Taobao paint box customization
https://neena.taobao.com
There are many colors and styles, and the current construction period is 4 weeks.
Customization process: place an order - queuing 3d printing - post-processing polishing - check quality - packing and shipping, shipping from China.
I set a reasonable shipping fee in China. The courier service providers are ordinary express and SF Express.
International buyers need to use the forwarding service provider's Chinese address to receive the goods.
2. International Buyers: Neena's Shop
https://neenastudio.com/
Mainly in stock, with few colors and styles, it can be shipped in about 3 days.
Purchasing process: place order and pay - check quality - pack and ship - use Express Mail Service (EMS) international express, ship from China,
Of course, you can also contact me and tell me what you want, I can prepare a separate product for you to buy.
Please refer to the customization process 1. Chinese buyers: Neena's Shop in Taobao paint box customization.
Communication time + customized production will take a long time
( I am not good at English, and the communication depends on translation software),
About international express:
The international shipping fee is the price of international express delivery I got from China's Express Mail Service (EMS),
It doesn't look cheap, but only Express Mail Service (EMS) has pickup service, others need self sent to branch,
However, compared to UPS and FedEx services in China, it is still much cheaper,
I set 4 stages by weight: 0-0.5KG, 0.51-1KG, 1.01-1.5KG, 1.51-2KG,
Shipping calculations should be met for most items.
About international delivery time:
Taking the US address Oregon Portland 97253 as an example,
Express Mail Service (EMS) claims that it will take about 8 days, which is not too slow.
The courier service providers are Ordinary Express and SF Express.
About domestic delivery time:
I am in Suzhou City, Jiangsu Province, and it takes 1-3 days to ship to most Chinese cities
About after-sales:
After receiving the goods, remember to check whether the packaging is obviously damaged.
If there is a problem, please contact me and I will try to solve it.